Programs

No-Fault

File and Manage a Case 

The American Arbitration Association (AAA) is pleased to introduce the AAA New York Insurance ADR Center, an online platform for managing all AAA-administered New York no-fault cases. The AAA New York Insurance ADR Center is a secure, cloud-based platform that allows users to negotiate settlements, run reports, check account balances, and perform all other functions online and all in real time.

Click on the following link to access the login webpage:
AAA New York Insurance ADR Center

The AAA will continue to support all current processes for those parties that elect to interact with the AAA via email, fax, and mail.

The AAA continues to accept New York no-fault cases electronically. First time filers, choosing to file cases electronically must contact Customer Service at 917-438-1660 or email nysinsurance@adr.org to register for an account.

SimpleFile

Filing Rules and Procedures

Suggested Methods for New Case Filings

Any person who knowingly and with intent to defraud any insurance company or other person files an application for commercial insurance or a statement of claim for any commercial or personal insurance benefits containing any materially false information, or conceals for the purpose of misleading, information concerning any fact material thereto, and any person who, in connection with such application or claim, knowingly makes or knowingly assists, abets, solicits or conspires with another to make a false report of the theft, destruction, damage or conversion of any motor vehicle to a law enforcement agency, the department of motor vehicles or an insurance company, commits a fraudulent insurance act, which is a crime, and shall also be subject to a civil penalty not to exceed five thousand dollars and the value of the subject motor vehicle or stated claim for each violation. The undersigned affirms and certifies as true under the penalty of perjury that this filing is being made in good faith and that upon information, belief and reasonable inquiry the documents being submitted herewith are not fraudulent and that exact copies of all documents provided herewith have been mailed to the insurer against whom the arbitration is being requested. Unless disclosed with this submission, the disputed amounts remain unpaid to the applicant by any payor and there has been no other filing of an arbitration request or lawsuit to resolve the disputed matters contained in this submission. Any person who knowingly and with intent to defraud any insurance company or other person files an application for commercial insurance or a statement of claim for any commercial or personal insurance benefits containing any materially false information, or conceals for the purpose of misleading, information concerning any fact material thereto, and any person who, in connection with such application or claim, knowingly makes or knowingly assists, abets, solicits or conspires with another to make a false report of the theft, destruction, damage or conversion of any motor vehicle to a law enforcement agency, the department of motor vehicles or an insurance company, commits a fraudulent insurance act, which is a crime, and shall also be subject to a civil penalty not to exceed five thousand dollars and the value of the subject motor vehicle or stated claim for each violation. The undersigned affirms and certifies as true under the penalty of perjury that this filing is being made in good faith and that upon information, belief and reasonable inquiry the documents being submitted herewith are not fraudulent and that exact copies of all documents provided herewith have been mailed to the insurer against whom the arbitration is being requested. Unless disclosed with this submission, the disputed amounts remain unpaid to the applicant by any payor and there has been no other filing of an arbitration request or lawsuit to resolve the disputed matters contained in this submission.

Award Search

The Award Search function allows you to search and view redacted New York no-fault awards.

Please click on the link below to access the New York No-Fault Award Search webpage:
New York No-Fault Award Search.

Arbitrator Resources

Arbitrators can access the New York no-fault cases via the same online application, the AAA New York Insurance ADR Center.

Click on the following link to access the login webpage:
AAA New York Insurance ADR Center.

Frequently Asked Questions
New York No-Fault Master Appeal Arbitration

The AAA is pleased to assist in the implementation of New York's amended no-fault law by administering the master arbitration appeal process. 

Click here to access more information about the Master Appeal Arbitration program.